SECURE PAGES My website is not secure because all payments are made to my Altered Diaries business account on Paypal's SECURE Merchant page. I've done this so you can buy from me without having to login just to browse.
FREE Shipping to Canada and the USA. Prices are in USD
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Six Years of Online Selling
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RETURNS Please return goods within 28 days. I have tried to describe items accurately. If you have any questions, don't be shy, just email me for more pics or questions. I'll be happy to comply. Return postage is the responsibility of the customer. Returns must be in good condition so I can relist the item. Once I receive the items I'll issue a refund. Restocking fees do not apply.
DAMAGES All items are mailed in pristine condition and packaged securely. Items damaged during shipping are the responsibility of the Post Office or carrier. Most credits cards will also cover this damage.
SHIPPING UPGRADES for customers outside Canada and the USA. For residents of western Europe shipping is only slightly more. Your upgrade will only be from $6 to $8 for air mail. UK residents remember all books are VAT and Duty free, so you don't have to worry about the limit.
All prices for books include shipping by surface (land or sea) mail for Canada and the USA. Everyone will get charged for that. For the rest of the world you will need a shipping upgrade. Parcels are not shipped until postage is paid.
To pay for shipping upgrades, I will make a listing using the parcel graphic you see here. It'll include your first name on that listing as well. You will receive an email with a link to that listing so it's easy to find. If you want air mail (where applicable) or tracking then send me an email or put it in the notes to seller and I'll include that in the upgrade. Anything off North America is automatically sent by air mail.
Sometimes I'll do a free upgrade to air if it is only a difference of a few dollars.The shipping prices accurately reflect what I have to pay or lower. Any overcharges for shipping over $2.00 will be refunded to your Paypal or Credit Card. Shipping upgrades are not listed until you request them. CLICK THIS LINK TO REQUEST AN UPGRADE.
SNAIL MAIL Canada Post can be slow. Allow up to 21 days for delivery, especially to the USA. It can sometimes get hung up at the border.Tho some lucky Americans may get their parcels in a week. .European and Asia deliveries are faster at about a week to 2 weeks.. Australian residents will always have their products shipped by air. The good news is I've only lost 1 package in over 6 years and have had no damaged parcels. All Items are shipped in padded envelopes or cardboard mailers. Slow but reliable.
So if you want your purchase to arrive before a birthday or grad, etc. allow time for shipping.
UK Residents are VAT and DUTY FREE! All UK residents please note that books are VAT and duty free. Yay! Please check your Paypal or Credit Card address. That's where your parcel will be sent.
VANCOUVER AND LOWER MAINLAND FOLKS - SAVE MONEY! If you want to pick up your order, then contact me before purchase and I'll set up a new listing minus shipping fees. This can save you a lot of money on shipping; especially on books. I'm in the downtown Vancouver area. If you have already paid, then I'll do a shipping refund once the order has been picked up.
INTERNATIONAL BUYERS All taxes and duties are the responsibility of the buyer. I'll try to meet any special shipping requests. UK buyers your books are VAT free and there is no duty on books. Customs fees and other fees imposed by your home government are the responsibility of the buyer. Here's a link to help you figure out what those fees may be. http://www.dutycalculator.com/new-import-duty-and-tax-calculation/saved_calculations/view_details/190704918/
CUSTOMS The price on the customs sticker will reflect the actual cost of the book. So that means: -What You Paid (will be on customs declaration) - Shipping Cost (will not be on declaration).
INTERNATIONAL ORDERS I have shipped my journals all over the world from Korea to Finland and am more than happy to ship to wherever you want. NOTE: At this time we do not ship to South America